1. Information We Collect

We collect information to provide, maintain, and improve our services. The types of data we collect include:

• Personal Information: When you sign up for our services, we collect personal details such as your name, email address, phone number, billing information, and professional credentials.
• Client Information: When using Counsel Compass, you may store client data, including names, contact details, appointment history, and clinical notes.
• Usage Data: We automatically collect information about how you interact with our platform, such as IP address, browser type, access times, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing activities on our site. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: We use your data to facilitate the use of Counsel Compass, including managing your account, processing payments, and enabling communication with your clients.
• To Improve Our Services: We analyze usage data to understand how our platform is used and to enhance its functionality, user experience, and security.
• To Communicate With You: We may send you emails, notifications, or other communications about updates, promotions, and other relevant information regarding our services.
• To Ensure Compliance: We use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your data in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, data storage, and customer support.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the new owners.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no internet-based service can be entirely secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You can access and update your account information directly through our platform.
• Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Deletion: You can request the deletion of your account and personal information, subject to legal and contractual obligations.
• Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

7. International Data Transfers

If you are located outside of the country where our servers are located, your data may be transferred internationally. We ensure that such transfers comply with applicable data protection laws.

8. Children’s Privacy

Counsel Compass is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Counsel Compass
Sremska 2a, Novi Sad, Serbia
office@thecounselcompass.com